We are seeking a friendly, dependable Client Relations Coordinator who enjoys connecting with people, understanding their needs, and helping make the planning process easier from start to finish.

This remote role focuses on building client relationships, researching solutions, coordinating details, and providing consistent follow-up. Depending on the client's needs, this may include travel, accommodations, entertainment, events, leisure experiences, and other reservation-based services.

Prior travel experience is not required. We're looking for individuals who are comfortable working with people and are willing to learn.

What You'll Be Doing

As a Client Relations Coordinator, you'll help guide clients from their initial request through the planning and reservation process.

Responsibilities may include:

• Communicating with new and existing clients by phone, email, and online platforms
• Learning each client's preferences, priorities, and budget
• Researching options and identifying solutions that fit individual needs
• Coordinating reservations and important details
• Providing clear information and answering client questions
• Following up on inquiries and maintaining ongoing client relationships
• Keeping client information and communications organized
• Assisting with changes or additional requests when needed
• Developing knowledge of hospitality, travel, entertainment, and leisure services
• Participating in training and ongoing professional development

Who Could Be a Great Fit?

You don't need a specific industry background to succeed in this role.

Experience in customer service, retail, hospitality, restaurants, education, administrative support, sales, healthcare support, event planning, or other people-focused environments can translate well.

We're especially interested in individuals who:

• Genuinely enjoy helping people
• Communicate clearly and professionally
• Are dependable and follow through
• Have strong organizational skills
• Pay attention to small details
• Are comfortable researching information online
• Can manage multiple conversations and priorities
• Are self-motivated and comfortable working remotely
• Are willing to learn new systems, services, and processes

What You'll Gain

• Flexible remote work environment
• Training and ongoing mentorship
• Opportunities for continued professional development
• Experience in client relations, hospitality, reservations, and travel services
• Access to industry resources and training
• The ability to develop long-term client relationships
• Opportunities for growth based on individual goals and performance

More Than Making Reservations

This role is ultimately about becoming a trusted resource for your clients.

If you're the person people naturally turn to when they need help researching options, organizing details, or figuring out what to do next, your skills may translate very well to client relations.

We're looking for motivated individuals

Basic Requirements

• Must be a citizen of the US, UK, Australia, Spain, or Latin America
• Access to a computer or smartphone