Remote Reservations & Guest Support Specialist

  • Charlotte, NC, USA
  • Part-Time
  • Remote

Job Description:

We're seeking individuals with strong people skills to help travelers navigate vacation options and reservation details.

Rather than working from a traditional office or call center, you'll work remotely while developing your knowledge of travel products, destinations, and reservation systems.

In this role, you may:

  • Answer questions from prospective and existing clients
  • Assist travelers in comparing vacation options
  • Coordinate hotel, resort, cruise, and activity reservations
  • Review reservation information for accuracy
  • Communicate important travel information to clients
  • Follow up with travelers when needed

Ideal candidates are:

  • Friendly and professional communicators
  • Comfortable using email and web-based platforms
  • Able to manage multiple conversations and details
  • Self-motivated and dependable
  • Interested in travel and customer service

Previous reservation or travel experience is helpful but not required. Comprehensive training and continued support are available.

Basic Requirements:

  • Applicants must reside in the United States, United Kingdom, Australia, or Latin America
  • Access to a computer or smartphone